Check out some of the most frequently asked questions at Naperville Kayak.
What should I bring? Sunblock, hat for sun protection, snacks, and water. Waterproof bag to keep camera or cell phone in. Clothing that will keep you warm, dry, and protected from sun.
Do you do rent kayaks?Yes, we rent kayaks at the Naperville Paddle Boat Quarry in downtown Naperville. The quarry makes for a great experience, protected from the hazards of current, downed trees, and frequent low water levels found on the river.
Do you rent stand-up paddleboards? We rent stand-up paddleboards at the quarry mornings for 9 am mini-sessions. Learn more about this fun opportunity to try a paddleboard! We also rent stand-up paddleboards on the river. See below for more info.
Do you rent boats and paddleboards on the DuPage River too? We do! Starting Memorial Day weekend we will be renting kayaks and stand-up paddleboards on the DuPage and Fox rivers in Naperville, Plainfield, and Oswego. Click the links for each city to learn more about these exciting destinations.
Do you offer special events and corporate outings? Yes, please contact us direct to discuss options and what you would like to do. We are currently working with several companies providing custom outings that promote team building and wellness.
Will I get wet? You will get wet from splashing yourself, or from water dripping down the paddle. So long as conditions allow, we will paddle in the rain, so please dress appropriately. If there are thunderstorms in the area and we cancel your outing and you will be given a full refund.
Do the boats tip easily? No, our boats our recreational kayaks and are the most stable type of kayak made and are difficult to tip. That said, it’s always possible so we recommend that to dress to get wet and secure anything that you don’t want to lose.
Is kayaking dangerous? With any body of water there are always certain risks that must be considered. We take all necessary precautions we can to ensure safety.
What is the refund policy? Naperville Kayak will fully refund your payment for classes, for any reason, from the day you make your reservation until 4 days prior to your scheduled class. We reserve the right to cancel scheduled classes at anytime based on conditions, participation levels, or availability.
Do you allow alcohol? Alcohol and drug use is prohibited. Any paddlers suspected of being under the influence we will not be allowed on the water and will not be refunded.
Are there weight restrictions for the boats and boards? We have boats and boards that can accommodate up to 350 lbs.
Do you have any internships or job opening? Yes, we are always look for passionate people that want to get involved with Naperville Kayak. Please complete our Employment Application and send it to us at email@example.com.
Can I bring my own boat? We are unable to allow privately owned boats at our rental location or in our classes.
Can you handle large groups or private parties? Bring your scout troop, church group, day camp, or just a group of friends to Naperville Kayak for something different. We’ll treat you to a 30 minute private introduction to kayaking and you’ll spend the remaining 1-1/2 hours enjoying your time on the water. Our party host will also have some fun games lined up to bring your group together like no other outing. Contact Rachael at 630-640-6322 to plan the fun!